Unit 9 Task 1 – Values and planning.
When looking after an individual in a care home, care
workers are expected to take a holistic approach. This is when they are looked
at as a whole, rather than at some of their aspects. Everything about the
individual is taken in, and catered for as best as possible. The principles and
values of the work place underpin holistic care.
There are many principles and values that care workers will
follow when developing a care plan for a service user. They are:
Empowerment of individuals – This is allowing an individual you
make their own choices, and allowing them to control their life by giving them
information. When planning care, the care user should be asked about their
needs, and if this is what they want. This empowers them.
Promotion of choice – Allowing the individual more than one
option, and are encouraged to pick whatever option they feel will suit them.
This includes allowing them to make and choose their own options.
Promotion of rights – This is knowing of the rights, and
enforcing them in that workplace. The care provider must ensure that all the
rights of the care user are being met when making the care plan. For example;
“right to dignity,” Service providers would have to ensure the care plan does
not affect the individual’s dignity in any way.
Recognition of preferences – This is looking at the
preferences of the individual, and applying them accordingly. This can be
things such as food preference, likes and dislikes, and their daily routine
(such as what time they prefer to eat and wash).
Involvement of individuals in planning their support – This
one is important, as it is getting the individuals opinion, allowing for it to
be adjusted accordingly. Involving the service user brings in their preferences,
empowers them, gives them choice, and allows for beliefs, morals, and values to
be incorporated into their lives.
Respect for religious beliefs, moral beliefs, and values –
These are things that the individual believes in. The service user must allow for
the individual to follow what they believe in, and must not try to change them,
or prevent them from doing so in anyway.
Respect for culture – The service provider should make
themselves aware of cultural differences and have them catered for in the care
plan. The service user must be allowed to live by their cultural beliefs,
without them being hindered in anyway.
Anti-discriminatory practice – For any differences the
service user may have compared to the service provider, or other service users,
they must not be treated unfairly. Anti-discriminatory practice is treating
everyone fairly, despite any difference such as religion, sex, age, culture
These are part of what is needed to provide holistic care.
Holistic care benefits not only the service user, but the service provider as
well. For the service user, it improves their overall quality of life. They can
practice their beliefs without hinderance. As well as this, the individual gets
to keep their individuality and have their own choices. This benefits them as
they will not feel as though they are useless and incapable.
Another benefit for the service users, is that they get a
say in their support. This means they don’t have to change their daily routine
from what they are used to. This allows them to live comfortably in the new
The holistic approach also benefits the individual’s health
and wellbeing. In the process of a are plan being made, any medical
illnesses/conditions are accounted for. In the care plan, methods used to improve
the condition are incorporated, and the individual can play a role in caring
for their own health, with support from care workers and other professionals.
In the process of making a care plan, the service user can
benefit by achieving goals. If they have a goal in mind, then it can be
incorporated into the care plan. Doing this, allows for the individual to learn
new skills that affect that area. This benefits the individual’s intellectual
The service provider benefits from a holistic approach to
care as well. They get to know the details of the patient, making it easier for
the service provider to work with them. It can give the service provider
confidence in their work, as they will know how to treat them, and how they can
Also, the care worker can benefit from this as they can make
connections with other professionals. This is beneficial as if there is an
issue with the service user, then they will have another person to contact
about that issue (as many professionals are involved in the holistic approach).
This might be an individual the service user prefers, or their preferred
Another benefit to social worker is that each service user
creates a new learning experience. The service provider has the opportunity to
learn about cultural and religious differences and how to cater from them. They
also learn about other differences an individual may have. This gives good life
experience that the service provider will use repeatedly.
Within the process of planning, many professionals are
involved, this is known as a multi-disciplinary team. They work to prevent
problems occurring in the plan within various specific areas. It leads to the
better care of the service user. This is because many different opinions are considered.
The different opinions help to point out what may have been missed by other
professionals, and allow them to be catered for, whereas they may have been
missed before. All the different workers cover areas specific to their roll.
This is how they cover what others may miss. Knowing this, all the
professionals work together, with the service user, to find the most effective
way to cover each area. As well as this, un-realistic support plans can be
Another reason multi-agency working is a used method, is
because it increases the number of resources available to the individual. If
there are more professionals to work with each other, and the service user,
then that opens more services that can be accesses for that individual. This is
because each professional has specific resources that the individual can use,
if necessary. So, if there are professionals working together to make a care
plan, these services can be made use of.
Finally, multi-agency working is used to improve relations
between practitioners, and improve staff abilities. This helps for care
planning as it improves the relations between the workers, thus improving
future plans, when they need renewing. As the practitioners work together, they
will broaden their views, and come to understand how the other practitioners
work, as well as how their opinions can work with others. As they improve at
working together to make a care plan, they will be able to improve on areas
that may need it, without causing issues for other areas managed by other
As we can see, a lot goes into planning care for an
individual, and there is a lot that is based on the principles and values of
the workplace, as well as those of the individual. All of this contributes to
the holistic approach, which is used to create a care plan that supports the
service user. Many individuals are involved in the creation of a care plan, in
order to improve its quality and cater for each area.