According to Nordquist R. (2017, July 10) Communication
is the process of sending and
receiving messages through verbal
or nonverbal means including speech or oral
communication, writing or written
communication, signs, signals, and behavior. More
simply, communication is said to
be “the creation and exchange of meaning.”
Media critic and theorist James Carey
famously defined communication as “a symbolic
process whereby reality is produced,
maintained, repaired and transformed” in his 1992
book “Communication as Culture,”
positing that we define our reality via sharing our
experience with others. Because there are
different kinds of communication and
different contexts and settings in which
it occurs, there are many definitions of the term.
More than 40 years ago, researchers Frank Dance
and Carl Larson counted 126
published definitions of communication in
“Functions of Human Communication.”
As Daniel Boorstin observed in
“Democracy and Its Discontents, the most important
single change “in human consciousness in
the last century, and especially in the
American consciousness, has been the
multiplying of the means and forms of what we
call ‘communication.'” This is
especially true in modern times with the advent of texting,
e-mail and social media as forms of
communicating with others around the world.
AND ANIMAL COMMUNICATION
Nordquist, E. (2017, July 10) also stated
that all creatures on earth have developed
means in which to convey their emotions and thoughts
to one another. However, it’s the
ability of humans to use words to transfer
specifics meanings that set them apart from
the animal kingdom. Berko expresses in
“Communicating: A Social and Career
Focus” that human communication occurs
on the public, intrapersonal and interpersonal
levels wherein intrapersonal communication
involves communication with the self,
interpersonal between two or more people, and
public between a speaker and a larger
audience either face-to-face or over
broadcast like television, radio or the internet.
Still, the basic components of communication
remain the same between animals and
humans. As M. Redmond describes in
“Communication: Theories and Applications,” the
communication situations share basic elements
including “a context; a source or
sender; a receiver; messages; noise; and
channels, or modes.”
In the animal kingdom, there exists a large
variance in language and communication
between species, coming close to human forms
of conveying thought in several cases.
Take the vervet monkeys, for instance. David
Barash describes their animal language in
“The Leap from Beast to Man” as
having “four acoustically distinct kinds of predator-
alarm calls, evoked by leopards, eagles,
pythons and baboons.”
COMMUNICATION — THE WRITTEN FORM
Something else that separates people from
their creature cohabiters is our utilization of composing as a methods for
correspondence, which has been a piece of the human
experience for over 5,000 years. Actually,
the primary paper — circumstantially about
talking adequately — is evaluated to be from
around the year 3,000 B.C. beginning in
Egypt, however it wasn’t until significantly
later that the overall public was viewed as
proficient. Still, James C. McCroskey notes
in “An Introduction to Rhetorical
Communication” that texts like these
“are significant because they establish the
historical fact that interest in rhetorical
communication is nearly 5,000 years old.” In fact,
McCroskey posits that most ancient texts were
written as instructions for communicating
effectively, further emphasizing early
civilizations’ value of furthering the practice
Through time this reliance has only grown,
especially in the Internet age. Now, written
or rhetorical communication is one of the
favored and primary means of talking to one
another — be it an instant message or a text,
a Facebook post or a Tweet.
Communication is used by everyone in the
workplace. You will find that communicating
occurs at every level, between everyone.
Employees communicate with one another,
with managers, with customers- managers
communicate with staff, each other and
clients. The absence of adequate
communication can lead to frustration and a lowering
of morale. When aims, goals and targets are
not properly communicated, there can be a
decrease in productivity in a company,
confusion and unrest can intensify greatly. Lack
of communication can negatively affect
Communication has many benefits. Namely, if a
manager can communicate their ideas
clearly, so that staff member understands the
goals and procedures required, they can
perform their tasks correctly and the
business functions well.
Good communication skills enable managers to
let employees know what they are
doing well and what aspects might need some
With a good level of communication between
all levels of staff and employers,
misunderstandings can be avoided, or worked
out quickly and efficiently so that there is
an improved work place atmosphere.
Open lines of communication can lead to
better job satisfaction as employees feel their
ideas and problems are heard and appreciated.
Good communication skills can also help build
relationships with clients and customers,
increasing the success of a business.
If a leader or employers is incapable of communicating,
then he/she will never be able
to encourage or motivate others to work to
the best of their abilities.
Good communication skills also boost an
employer’s ability to develop relationships with
their staff members and clients. It can be a
powerful tool in gaining trust and respect.
Overall, it facilitates a productive and
There a few key elements to being a good communicator.
Be interested in other people,
ask questions that are genuine and listen to
their answers. Be positive and decisive,
look at people when you are speaking to them,
keep a sense of humour, be realistic.
How to start communicating effectively?
Consider- what, why and whom,What is the
message, why are you communicating this
message and to whom are you directing the
message. Asses the level at which you are
pitching your message, how much
convincing will be involved and the level of
knowledge of those you are communicating
to and be clear, concise and use plain
does workplace communication affect the workers?
Work environment correspondence is
fundamental to an association’s capacity to be profitable and work easily.
1. Workplace communication
improves worker productivity.
Research has shown that effective lateral and
work group communication leads to an
improvement in overall company performance.
It has also been discovered that
employees who were graded as highest in
production had received the most effective
communication from their superiors. For
example, Gertrude works in engineering, and
her prototypes of toys receive accolades. She
is an effective communicator about her
designs and how they will be played with in
real life by kids. In addition, she receives
specific guidance from her superiors,
allowing her to create designs quickly and
2. Workplace communication can increase
employee job satisfaction.
Employees feel empowered if they are able to
have upward communication. This type
of communication is when information flows
upward in an organization and usually
consists of feedback. If bosses or managers
are able to listen to employees and
respond, this leads to an increase in employee
In addition, employees are also happy if
there is intense downward communication,
which is information flowing down from
superiors or managers to direct reports.
Gertrude recently sent an email to her boss
recommending that her department
upgrade its design software. Her upward
communication feedback was not just
acknowledged but also acted upon, resulting
in a very happy design team.
3. Workplace communication can also have a
positive effect on those who are always
absent and turnover rates.
Correspondence stream is critical to
specialists. Workers need to feel secure
that they are accepting honest and refreshed
data from bosses. They likewise need
to be able to share thoughts, considerations
and worries inside the organization.
Studies have demonstrated that even after a
cutback, organizations that have brilliant
correspondence are ready to hold the
Written and Oral communication in Engineering
If the next generation of engineers is to
continue solving the world’s greatest
challenges, they need both rich technical
competencies and the ability to clearly
communicate their ideas to others.
While U of T Engineering’s many academic
courses equip students with engineering
fundamentals, the Faculty’s Engineering
Program Communication (ECP) enables them to learn
the necessary writing, speaking and critical
thinking skills to succeed in their careers.
This fall, ECP will offer the Faculty’s first
academic certificate in communication. Engineering
students will have the ability to develop
their expertise in particular communication areas of
Established 20 years ago by Senior
Irish (ECP, EngSci), ECP includes
a robust suite of educational offerings—from
one-on-one student tutoring to curriculum
design and consultation. They now have five
full-time senior lecturers and three
dedicated sessional lecturers in key roles,
as well as 37 other sessional lecturers and
U of T Engineering sat down with ECP
Tihanyi (ECP) to learn more
about the program and how it benefits
What does the Engineering
Communication Program offer the Faculty?
ECP’s educational offerings are embedded
throughout the Faculty and are available to
all undergraduate students. We partner with
our Engineering colleagues to develop
instructional and assessment materials that
will best serve students, fostering a culture
of excellence that continues beyond the
Our program includes a number of curricular
and co-curricular student supports, as well
as guidance for faculty and teaching
assistants. We lead stand-alone communication
courses, co- instruct design and
communication classes and assist most of the
capstone design courses across the Faculty.
Outside of the core curriculum, we offer five
electives designed specifically for
engineering students, as well as creative
writing workshops in the fall and summer. We
have a Tutoring Centre that provides online
and in-person sessions to assist students’
in their course work, graduate school and job
applications and more.
How is the ECP improving
There is an integral relationship between
learning and communicating. We use language to
teach, ask questions and express ideas. The
ability to articulate ourselves aids—and even underpins—our understanding.
This is where ECP comes in. Our supports not
only enable engineering students to develop as
writers, speakers and thinkers, but also
enhance their learning by making core engineering
concepts easier to grasp. Students learn to
formulate thoughtful questions and express ideas.
This, in turn, lays the groundwork for
success in the classroom and beyond.
Why are communication
skills important to engineering students?
The volume of writing that is required during
an engineering degree often surprises
students, but effective communication is also
vital for success in the real world.
Engineering is a multidisciplinary
profession. A single project may involve teamwork
with business specialists, psychologists and
public health officials, to name a few. The
ability to collaborate and communicate
effectively with a diverse team, as well as
express complex concepts to a non-technical
audience, is an asset.
ECP helps students develop into proficient
writers, speakers and communicators, both in print and online. More than ever,
these skills are vital to engineering leaders.
are two types of types of communication that can be used on the field or job
may know the written and oral communication.
IV. What is the written type of
are three basic steps on the writing process:
Pre- Writing: Brainstorming, gather and outline ideas about the content of your
is equally important to consider your reader at this point.
Writing: Select and sort out the substance of your report and decide the composition
Editing and Revising: Configuration your draft and finish your report. Edit and
modify substance and ensure that tone, style and substance are proper.
blunders in linguistic use and spelling and
alter to enhance composing style
lucidity. The composed sort is the kind of correspondence where on account of
it is the reports and proposition composing and thus, propelled composing
are fundamental for effective practice in the Engineering calling.
What is an Engineer’s Report?
When you pitch a property in
BC you’re required to set up a Property Disclosure
Proclamation (PDS) so
potential purchasers know about any conceivable imperfections
in the property. You, as a
merchant, must not hide any deformities you’re mindful of. In
case you’re offering a
strata-titled property – an apartment suite, townhouse or any
multifamily intricate where
you claim your unit in addition to an offer of the basic zones –
you should incorporate any Designer’s
reports or building envelope investigation on the
property. However, what
precisely constitutes an architect’s report? Should you just
incorporate designers investigates
suspected issues or blemishes, or do you have to
incorporate any specialist’s
report that exists, regardless of how normal?
As of late the BC Supreme
Court made a decision on that inquiry after it expelled a
apartment suite dealer’s
rupture of agreement suit. The purchaser had revoked his
agreement just some time
recently fulfillment guaranteeing that the dealer had excluded
a specialist’s report in the
PSD. The issue was that the specialist’s report being referred
to was not incited by a
suspected mechanical or auxiliary issue that would should be
settled; it was asked for by
the strata enterprise so they could design their uses for
substitution and rebuilding
as the building matured. This sort of designing report is
known as a possibility hold subsidize
consider (CRFS) or devaluation report. The court
decided that any report
arranged by a building firm should be revealed in a dealer’s
PDS. So on the off chance
that you are getting ready to offer your apartment suite or
townhouse, ask your stata committee
and building administration about every one of
designer’s reports on
anything to do with the condition of the property
What is an Engineers proposal?
A proposition is a depiction of the work you will finish on an undertaking.
elements incorporated into a proposition rely upon the
undertaking’s extension and who
will read the archive. Normally, associations publicize a
requirement for proposalsand
counseling engineers react to the need. In any case, as a
designer, you may establish
that an issue exists, and in this manner, propose answers for an
association. For this
situation, you should first persuade the office that the issue
exists before proposing your
answers. Counseling engineers aren’t the main architects who
For example, in the scholarly community, engineers compose
recommendations to get
subsidizing for their examination or even to start a venture. A
few architects create
recommendations to be perused and affirmed by administration while
recommendations to particular financing offices or customers. Composed
correspondence is a sort of correspondence where the Engineers are
sections or sentences in regards to the things that they do in the
V. What is the Oral communication?
communication implies communication through mouth. It includes individuals
discussions are all forms of oral communication. Oral communication is
recommended when the communication matter is of temporary kind or where
interaction is required. Face to face communication (meetings, lectures,
interviews, etc.) is significant so as to build a rapport and trust. The
presentation in the case of the Engineers is
where they present a project or they want to
present the materials they are going to use
for the project which is called the bidding.
Oral presentation can be an advantage for an
Engineer because it can be the cause of
acceptance or rejection of the project.
Oral type communication
has advantages and also disadvantages:
Advantages of Oral Communication:
1. There is high level of understanding and
transparency in oral communication as it is interpersonal.
2. There is no element of rigidity in oral
communication. There is flexibility for allowing changes in the decisions
3. The feedback is spontaneous in case of
oral communication. Thus, decisions can be made quickly without any delay.
4. Oral communication is not only time
saving, but it also saves upon money and efforts.
5. Oral communication is best in case of
problem resolution. The conflicts, disputes and many issues/differences can be
put to an end by talking them over.
6. Oral communication is an essential for
teamwork and group energy.
7. Oral communication promotes a receptive
and encouraging morale among organizational employees.
8. Oral communication can be best used to
transfer private and confidential information/matter.
of Oral Communication:
1. Relying only on oral communication may not
be sufficient as business communication
is formal and very organized.
2. Oral communication is less authentic than
written communication as they are informal
and not as organized as written
3. Oral communication is time-saving as far
as daily interactions are concerned, but in
case of meetings, long speeches consume lot
of time and are unproductive at times.
4. Oral communications are not easy to
maintain and thus they are unsteady.
5. There may be misunderstandings as the
information is not complete and may lack
6. It requires attentiveness and great
receptivity on part of the receivers/audience.
7. Oral communication (such as speeches) is
not frequently used as legal records
except in the investigation work.
How to prepare an Oral presentation?
There are five steps in constructing an
effective oral presentation:
1. Planning: Gather your thoughts. What
is the content of my presentation (what?), what is the purpose of the
presentation (why?) and who is my audience (for whom?). Take into account
constraints of time (when? and how long?) and space (where?).
2. Designing: Determine the structure
and content of your presentation. The content should be limited to what serves
the purpose and be organized in a way that suits the audience. Formulate the
core message and its headlines. Define the main message you want your
audience to remember and substantiate your arguments.
3. Creating slides: Compose your
presentation and create slides. Keep in mind that each slide should convey only
one message. Limit the amount of information on each slide and use
visual aids to keep the attention of the audience.
4. Delivering the presentation: Master
all channels and master your content. Control your verbal and nonverbal
5. Answering questions: Listen to and
make sure you understand each question. Take your time to think about your
answer and construct an answer that is brief and to the point.
are the materials used to Communicate?
One of the most frequently used in the field
of Engineering for communication is the
CAD or Computer-Aided Design.
CAD (computer-aided design) software is used
by architects, engineers, drafters,
artists, and others to create precision
drawings or technical illustrations. CAD software
can be used to create two-dimensional (2-D)
drawings or three-dimensional (3-D)
can Engineers use CAD to communicate?
As a CAD or PC supported plan expert, you’ll
utilize programming to make outline plans
for structures and apparatus. You could work
in an extensive variety of businesses from
designing and development to assembling. Computer
aided design assumes a critical
part for robotized plan illustrations in
structural building. Sketchers principally utilize
CAD and the plan investigation gave by the
structural specialist. For basic tasks or t
hose with a constrained spending plan,
engineers utilize CAD to a bigger degree than
normal CAD is for the most part utilized for
nitty gritty building of 3D models or
potentially 2D illustrations of physical
segments, yet it is additionally utilized all through
the building procedure from calculated plan
and design of items, through quality and
dynamic investigation of congregations to
meaning of assembling techniques for
segments. AutoCAD is a Computer-Aided
Drafting programming program which is
utilized to make outlines for structures,
scaffolds, and PC chips, among other things.
AutoCAD programming is being there at
different businesses for a long time yet at the
same time it has a similar significance. Computer
aided design is a conveying material
where Mechanical and Civil Engineers
advantage a considerable measure.
Communication is very important in our
daily lives at home, school, work and even when you
buy something outside. It is something
that will never disappear, that’s why you have to sharpen
you communicating skill. In work most of
the time you have will have to communicate to make
things done. Submitting a report or
presenting a project in your office or company you should
have very good skill on communicating.
Communication can be in a form of written or oral.
Written requires writing skills and
vocabulary skills for you to write a good paragraph that could
lead to promotion. Oral communication
requires verbal skills and vocabulary skills also and both
of this form requires grammatical
skills. Practicing every day is the best way to be good at
everything nothing is different
regarding communication. A good writer and speaker is always